Privacy policy
lessden.shop, we are committed to protecting your privacy and meeting the requirements of applicable data protection legislation.
This privacy policy explains the following areas:
personal data collected by lessden.shop;
reasons for collecting personal data;
sharing of personal data;
receiving contact from lessden.shop and changing contact preferences;
transfer of personal data outside of the United Kingdom ("UK") and the European Economic Area (“EEA”);
security of personal data;
personal data and your rights;
retention of personal data;
third party sites;
cookies;
children; and
changes.
When we talk about "personal data" in this policy, we mean any information which could be used to identify you, either directly or indirectly, for example in combination with any other information we may hold about you.
This privacy policy covers our use of your personal data which we collect about you during any interaction you may have with us. It covers the collection of personal data via the lessden.shop website (www.lessden.shop
) (the "Website"), via customer feedback surveys or market research, from competition entry and from our pages on third party social media channels such as Facebook, X (formerly Twitter), Pinterest, Instagram, YouTube and so on.
For further information on the personal data we collect about you, please see the "Personal Data collected by lessden.shop" section below.
In this privacy policy, when we refer to "we", "us" or "our", we mean:
lessden.shop
226 Tottenham Ct Rd, London W1T 7QF, UK
We are the data controller of the personal data that we collect from you.
We take security of your personal data seriously and comply with both UK GDPR and EU GDPR.
Please read this privacy policy carefully to understand our practices regarding your personal data. If you have any questions, comments, concerns or complaints about any aspect of this privacy policy, please contact our Customer Care team on:
Email: admin@lessden.shop
Phone: +44 2076367530
If you remain unhappy with a response you receive from us you can also refer to your data protection regulator – in the UK it is the Information Commissioner’s Office (ICO)
Personal data collected by lessden.shop
We will collect and use the following categories of personal data about you:
(1) Personal data you share with us
When you order from us on the Website, register for an account, sign up to our mailing lists or complete customer feedback surveys or competitions, we may ask for:
your name
title
gender
date of birth
email address
delivery address
telephone number
credit or debit card number
billing address
CVC number
card expiry date
contact phone number
These details are used to process your order and deliver products such as:
clips
hangers
ceramic plant pots
plastic plant pots
ceramic mugs
(2) Personal data we collect about you
We collect some personal data when you use our Website, including:
IP address
MAC address
browser type
operating system
date and time of access
pages visited
location information
Some of this information is collected using cookies.
(3) Personal data we receive from other sources
When you interact with us on social media platforms such as Facebook, Instagram, Pinterest, YouTube or X (Twitter), we may collect information related to your interaction such as likes, follows or comments.
These social media platforms have their own privacy policies explaining how they use your personal data.
Reasons for collecting personal data
We use the personal data you share with us in order to:
provide products and fulfil orders
manage your customer account
allow product returns
respond to customer enquiries
notify you of policy updates
Where you have given consent, we may also:
send newsletters
inform you about product updates
notify you of promotions or new items
invite you to special offers or events
We may also send feedback surveys to improve our services.
Sharing of personal data
We may share your personal data with:
service providers such as couriers and payment processors
IT and website support services
customer survey companies
regulatory authorities where required by law
We do not sell your personal data to any third party.
Receiving contact from lessden.shop
From time to time we may send you emails relating to your orders or products.
Where you have opted in, we may send you:
product updates
special offers
newsletters
promotion invitations
You can unsubscribe at any time using the link in our emails or by contacting:
admin@lessden.shop
+44 2076367530
Transfers of personal data outside the UK / EEA
Personal data may sometimes be processed outside the UK or EEA by service providers.
When this happens we ensure appropriate safeguards are in place to protect your data.
Security of personal data
We use appropriate technical and organisational measures to protect your personal data, including encryption and secure systems.
However, transmission of data over the internet cannot be completely guaranteed.
If you have an account password, you are responsible for keeping it confidential.
Personal data and your rights
You have the right to:
request access to your personal data
correct inaccurate information
request deletion of your personal data
restrict processing of your personal data
To exercise your rights contact:
admin@lessden.shop
+44 2076367530
Third party sites
Our Website may contain links to third-party websites.
We do not control how these websites collect or use personal data. Please review their privacy policies.
Cookies
Our Website uses cookies to collect information about your use of the site.
Cookies are small files stored on your device through your browser.
Information collected by cookies is used in accordance with this privacy policy.
Children
Our Website is not directed at people under the age of 14.
We do not knowingly collect personal data from children.
Changes
We may update this privacy policy from time to time.
Any changes will be posted on our Website so you can stay informed.
Last updated: March 2026